Michael T. Mondak speaks about a suspected case of welfare fraud

At 5 minutes after 9 o'clock this morning, while in my duties as a home call center agent, I received a phone call from a frantic woman living in New York state needing to report suspected welfare fraud.  I took the woman's name and zip code as is standard operating procedure.  The caller (whose name I will not reveal to protect her privacy) told me that her children had been kidnapped by someone who took them to Luzerne County in Pennsylvania where they attempted to fraudulently obtain medical coverage and food stamps for themselves and the children.  Because I am not authorized to directly report suspected welfare fraud of any kind, I had to refer her to the Pennsylvania Department of Human Services help line to report this suspected welfare fraud.  Also, I had to defer to the people with the Department of Human Services help line because they are the ones who are mandated by the laws of the commonwealth of Pennsylvania to report suspected welfare fraud to caseworkers at the Luzerne County Assistance Office, even though I have Pennsylvania child line clearances that are valid through the end of January 2026.

I suppose that the caseworkers at the Luzerne County Assistance Office in Wilkes Barre will handle the case beginning on Monday and then report the matter to the Wilkes Barre Police Department.